Privacy Policy
Effective Date: 9/8/2025
At Isumia.com, your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Who We Are
Isumia.com is an online store specializing in premium coffee and tea products. The website is operated using the PrestaShop e-commerce platform.
2. Personal Information We Collect
When you visit our website, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party gateways)
- IP address and device/browser information
- Order history and preferences
This information is collected when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us via forms or email
- Browse our website (via cookies and tracking tools)
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders
- To manage your account
- To communicate with you about your orders or inquiries
- To send you promotional emails (only if you opt-in)
- To improve our website and customer service
- To comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties for the following reasons:
- Payment processing (e.g., Stripe, PayPal)
- Shipping and logistics providers
- Marketing service providers (e.g., newsletter tools)
- Legal authorities, if required by law
All third parties are obligated to protect your information and use it only for the purpose provided.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, please contact us at: info@isumia.com
7. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
8. Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 Email: info@isumia.com
🌐 Website: https://www.isumia.com/isumia